The server must be using Internet Information Server (IIS) to run Default FTP Site and Default Web Site in order for the Phone Book Service to receive posts from the administration tool and download .cab files to Connection Manager. For more information about IIS, refer to the Internet Information Server Installation and Planning Guide.
If Default FTP and Web Sites are not installed, refer to your Internet Information Server Installation and Planning Guide for installation procedures.
If Microsoft Management Console does not display a list of services, click Connect to Server on the Properties menu and type the name of the computer. (For details on how to open the ISM window, see "Setting Up and Configuring the Platform: Internet Information Server.") If this does not resolve the problem, see the Internet Information Server (IIS) documentation for further information.