The .tmp file is designed to help monitor the server. It can help monitor whether or not the server was found and reveal problems the server is having with reading the database. It can also indicate whether the service name is found.
The .tmp file is automatically deleted after files are downloaded in a production environment. However, you can edit the Connection Manager service profile so that the .tmp file is not deleted, allowing you to view the error messages.
[Connect Actions] 0=cmdl32.exe %profile% /no_delete
Note
If you are using a profile not created by the Connection Manager Administration Kit wizard, 0=cmdl32.exe %profile% may not exist.
Phone Book Service is working properly if the 00000000.tmp file contains control characters and file names such as phone_book.pbk. If Phone Book Service is not working properly, the file will contain an error.
The following are two most common errors that the file will contain.
| Error | Description |
| Empty File | URL not found |
| Cannot find service on server, bad request | Phone book name not found. |